Reform Has Done Little to Change Americans' Feelings About Healthcare System

Dissatisfaction with the American health-care system remains widespread despite passage of the Patient Protection and Affordable Care Act of 2010 (PPACA), according to the "2010 Health Confidence Survey (HCS)" released by the Employee Benefit Research Institute (EBRI)and Matthew Greenwald & Associates, a market research company.

It's not the quality of health care or health plans that is causing the dissatisfaction. Almost 60 percent of Americans say they are extremely or very satisfied with the quality of medical care they have received, and a majority also give their health insurance company high marks.

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